Terms of Service.

1. Acceptance

By downloading, installing or using the LullaLink app ("App") or our websites and backend services ("Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not install the App and do not use the Service.

You must be at least 18 years old and have full legal capacity to enter into these Terms.

2. The service

LullaLink is a peer-to-peer baby monitor: you install the App on two or more phones, pair them, and one acts as the baby unit while the others receive live audio and video. The App includes cry detection, motion detection and breathing-pattern analysis that run locally on your device. An optional account enables remote monitoring over the internet.

We may add, change or remove features over time. If a change materially reduces the functionality of a paid feature, we will notify you; otherwise we reserve the right to evolve the Service without prior notice.

3. Not a medical device

You agree that:

• You will not rely on LullaLink as a primary life-safety system.
• You will follow safe-sleep guidelines issued by your pediatrician and national health authority.
• You understand that a monitor cannot replace direct adult supervision.
• If you suspect a medical emergency, you will contact emergency services and your doctor — not rely on the App.

4. Your account

You can use LullaLink's core monitoring features without an account, over your home Wi-Fi or via Bluetooth. An account is required only for:

• Monitoring from outside your home network (cloud relay).
• Sharing access with up to four devices.

You are responsible for keeping your credentials secret and for all activity under your account. Tell us immediately at support@lullalink.com if you suspect unauthorised access.

5. Acceptable use

You agree not to:

• Use LullaLink to monitor any person without their knowledge and informed consent. It is designed for infants under the supervision of their legal guardian.
• Install the baby unit in any place where the people visible or audible in the stream have not consented — bathrooms, changing rooms, guests' bedrooms, workplaces, rental properties, etc.
• Reverse-engineer, decompile, or extract the source of the App beyond what the law permits (e.g., for interoperability).
• Circumvent rate limits or security controls on our servers.
• Use the Service for any unlawful purpose, to harass, stalk, or surveil anyone, or to violate anyone's privacy.
• Resell, sublicense, or commercially redistribute the App or paid cloud relay without written permission.
• Upload malware, probe for vulnerabilities without authorisation, or interfere with other users' sessions.

We may suspend or terminate access if you violate these rules. Where violations are also crimes (e.g., non-consensual surveillance), we will cooperate with law-enforcement requests.

6. License to the app

LullaLink grants you a limited, non-exclusive, non-transferable, revocable license to install and use the App on devices you own or control, for your personal, non-commercial use as a caregiver or parent. All intellectual-property rights in the App and Service remain with LullaLink and its licensors.

Open-source components used by the App are listed, with their licenses, inside the App under Settings → About → Open-source licenses, and are covered by their respective terms (MIT, Apache 2.0, BSD, MPL, etc.).

7. Your content

Anything you capture with LullaLink — audio, video, event clips — is yours. LullaLink does not receive or store this content; it stays on your device and, during live sessions, travels end-to-end encrypted between your paired devices. You grant us no license to it.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

WE DO NOT WARRANT THAT CRY, MOTION OR BREATHING DETECTION WILL DETECT ANY PARTICULAR EVENT OR THAT ALERTS WILL BE DELIVERED WITHIN ANY PARTICULAR TIME. NETWORK OUTAGES, DEVICE FAILURES, OS-LEVEL BACKGROUND RESTRICTIONS, AND LOCAL CONDITIONS CAN PREVENT OR DELAY NOTIFICATIONS.

Nothing in this section limits rights that cannot be waived under consumer-protection laws applicable to you.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LULLALINK AND ITS DIRECTORS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

OUR AGGREGATE LIABILITY IN CONNECTION WITH THE SERVICE WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (b) USD 50.

Some jurisdictions do not allow the exclusion or limitation of certain damages — in those places, the above limits apply to the fullest extent permitted by law. This does not exclude our liability for death, personal injury caused by our negligence, fraud, or anything else that cannot be limited by law.

10. Indemnity

You agree to indemnify and hold LullaLink harmless from any claim arising out of your misuse of the Service, your violation of these Terms, or your violation of any third-party rights — including, for example, using LullaLink to monitor a person without their consent.

11. Termination

You may stop using the Service at any time. To delete your account and associated personal data, follow the steps in the Privacy Policy or use lullalink.com/delete-account.

We may suspend or terminate your access if you materially breach these Terms, or to comply with a legal obligation. On termination, Sections 6, 7, 8, 9, 10, 14 and anything else that by its nature should survive will continue to apply.

12. App-store terms

If you downloaded the App from the Apple App Store or Google Play, the following additional terms apply:

Apple

• These Terms are between you and LullaLink; Apple is not a party and is not responsible for the App.
• The license granted is the standard Apple Licensed Application End User License Agreement, restricted for use on Apple-branded products you own or control.
• Apple has no obligation to provide maintenance or support; that responsibility is LullaLink's.
• Apple is a third-party beneficiary of these Terms and may enforce them against you.

Google

• You also agree to the Google Play Terms of Service in addition to ours.
• Google is not responsible for the App.

13. Changes to these terms

We may update these Terms as the Service evolves or the law changes. Material changes will be announced in-app at least 14 days before they take effect, and the "Last updated" date above will reflect the latest version. If you keep using LullaLink after the effective date, you accept the new Terms; otherwise you can delete your account.

14. Governing law & disputes

These Terms are governed by the laws of the jurisdiction in which LullaLink is established, excluding its conflict-of-law rules. Nothing in this section deprives you of mandatory protections under the consumer-protection laws of your country of residence.

We will try in good faith to resolve any dispute informally first — write to legal@lullalink.com. If we cannot, the dispute will be resolved in the competent courts of the governing-law jurisdiction, unless mandatory law grants you the right to bring proceedings elsewhere.

15. Contact

Thank you for reading. Now go get some rest.